Shipments and Deliveries
All orders are processed and scheduled for dispatch within 2 working days after order placement (excluding weekends). After the order is processed you will receive a confirmation email, stating estimated date of dispatch. Please note that you order is not confirmed, until you receive a confirmation e-mail. After your order is shipped you will receive an email with shipping confirmation and tracking information.
Greece and Cyprus
Orders within Greece will be shipped by Geniki Taxydromiki. Estimated delivery within mainland Greece 2-3 working days and 3-4 days for islands and Cyprus.
For shipments within Greece (mainland or island destinations) the charge is 4,00€ for parcels up to 2kg weight. For each extra kg, the charge is 1,20€
For each cash on delivery, regardless of destination, the charge is set at 4.50€. For each extra kg, the charge is 1,50€.
For shipment to Cyprus, the charge is € 15.00 for up to 2kg of weight. For each extra kg the charge is 4,50€. For cash on delivery additional fee of €5.00 is added.
Για αποστολές στην Ελλάδα (ανεξαρτήτως προορισμού) η χρέωση διαμορφώνεται στα 4,00€ μέχρι τα 2 κιλά βάρους. Για κάθε επιπλέον κιλό, η χρέωση ανέρχεται σε 1,20€.
Για κάθε αποστολή με εντολή αντικαταβολής μετρητοίς, ανεξαρτήτως προορισμού, η χρέωση διαμορφώνεται στα 4,50€ μέχρι τα 2 κιλά βάρους. Για κάθε επιπλέον κιλό, η χρέωση ανέρχεται σε 1,50€.
Για αποστολή στην Κύπρο, η χρέωση ανέρχεται σε 15,00€ μέχρι τα 2 κιλά βάρους. Για κάθε επιπλέον κιλό, η χρέωση ανέρχεται σε
4,50€. Για αποστολή με αντικαταβολή μετρητοίς προς Κύπρο, η προσαύξηση επί της βασικής χρέωσης ανέρχεται σε 5,00€ .
EU Countries
Shipments within EU are shipped by ELTA standard post office and estimated delivery takes 5-10 working days. Cost for shipments within EU 12,50€
*Please note that holiday season and public holidays within Greece and country of destination might prolong delivery time. Therefore we recommend all orders to be placed as soon as possible to avoid delivery delays.
* Delivery frames above are the best estimation only, actual transit time may vary depending on shipping locations.
* Please note that Yulia Malisaki Designer Apparel will not be liable for any loss, damage or delay in delivery time.
* Delivery fees are applicable to all orders (unless stated otherwise) and cannot be waived.
Returns
In case you are not satisfied with your order, you can return it within 14 calendar days after you received it. Items that have been worn, washed or used in any way will not be accepted as well as items that have stayed with you for over 14 days period.
Returned items must be shipped at your cost and original packaging and proof of purchase (receipt) must be included in the shipment. Package must be clearly marked as “RETURNED GOODS”. The address for returns is:
Yulia Malisaki Designer Apparel
Komninon 23,
Thessaloniki 54624,
Greece
After your returned order is received it will be inspected and processed. You will be notified by an email as soon as the process is complete.
Eligible refunds or exchanges will be processed within 2 working days. Please note that it is up to standard bank processing times until refund appears at your bank account. Please note that we cannot guarantee the availability of the replacement item. You will be notified by an email regarding replacement availability.